DUBLIN, Ireland: Ford is set to release a software update within the next two weeks for 2,850 Irish owners of Kuga plug-in hybrid vehicles (PHEVs) affected by a battery defect that could pose a fire risk.

The carmaker issued a recall in early March, advising drivers not to charge the battery due to a potential short-circuit issue that could lead to power loss or a fire.

Lisa Brankin, chair and managing director of Ford of Britain and Ireland, apologized to affected customers, stating, "We're really sorry that an issue has occurred with the Ford Kuga PHEV battery." She added that the upcoming software update will enhance the Battery Energy Control Module's ability to detect cell anomalies that indicate possible separator damage, giving advance warning before thermal venting occurs.

If a battery issue is detected, the vehicle will display a "stop safely now" message and switch to petrol power only. The vehicle will then be recovered to a Ford dealership, where the battery pack will be replaced if the problem is linked to the current recall.

Ford has also extended the warranty for high-voltage components to 10 years or 240,000 km, whichever comes first, for all affected Kuga PHEVs across Europe. Additionally, the company has offered a complimentary "Kuga PHEV Check-Up" to reassure concerned customers about the safety of their vehicles.

Sales of new Kuga PHEVs built before November 2023 were halted in January, but Ford stated that it has no control over the sale of used vehicles. The company added that no incidents of Kuga PHEV batteries short-circuiting have been reported in Ireland.

Customers seeking further information can contact Ford's customer relationship team at 1800 771 199 between 9:00 AM and 5:00 PM, Monday through Friday.